Pingwell answers comments and DMs on Instagram, Messenger and Telegram the moment they land, with replies you design, rewards that unlock on follow, and a human hand-off whenever it matters.
amara.k Free 🙋♀️ replied
kemi.styles price for the blue one? replied
leo_lifts PLAN repliedzara.makes link please!! repliedtunde.eats menu 🍝 replied
mila.reads how do I join? repliednoah.fit guide replied
ivy.home is this still available? repliedsade.glow Free replied
kai.travels where to buy? repliedSmall shops, creators and growing teams use Pingwell to reply faster than humanly possible, without sounding like a robot.
Someone comments a word on your post and gets a private DM seconds later, plus a friendly public reply so everyone sees you answered.
Gate a freebie behind a follow. Pingwell checks for real and nudges people who haven’t followed yet.
Write what you want in plain words. The AI asks what it needs to know, then lays out every step for you.
Every chat from every channel lands in one place. Hand any conversation to a teammate and automation steps aside.
Message just the people tagged “interested” or “VIP”, with their first name, without spamming everyone else.
“Price”, “prices”, “PRICE??” and “prix” all count. Whole words only, so “this” never sets off a “hi” reply.
A built-in test chat lets you tap through every path. Nothing reaches a customer until you flip the switch.
Choose what starts it: a comment, a keyword in a DM, a brand-new follower saying hi.
Add messages, buttons and questions on a canvas, or let the AI draft them from one sentence.
Test it in the practice chat, switch it on, and watch the green ping tell you it’s working.
Type one sentence like you’d explain it to a friend. If something’s unclear, the AI asks, with tap-to-answer suggestions. Then it lays out every message, button and branch, ready to test.
Menu, prices and an order button, sent privately in seconds.
A free workout plan, unlocked once they follow.
A warm welcome, a 10% code and their size saved for later.
Every plan includes instant replies, the visual flow builder and the shared inbox. Pay for more reach when you need it.
Test the waters with your first automations
For creators and small shops finding their rhythm
For growing brands that want every message answered
For teams handling DMs at serious volume
| Ripple | Echo | Chorus | Amplify | |
|---|---|---|---|---|
| People reached each month | 50 | 500 | 3,000 | 10,000 |
| Channels | 2 | 2 | 3 | Unlimited |
| Flows running at once | 3 | Unlimited | Unlimited | Unlimited |
| Comment-to-DM & keyword replies | ||||
| Broadcasts | — | |||
| Follow-to-unlock checks | — | — | ||
| Build flows with AI | — | — | ||
| AI replies | — | — | ||
| Team seats | 1 | 2 | 3 | 6 |
| Support | Help centre | Faster email | Priority + setup call |
Prices in USD. Taxes may apply. Change plans or cancel any time.
Can’t find what you’re after? Start free and look around; nothing goes live until you say so.
Not at all. You build flows by dragging steps on a canvas, or you describe what you want and the AI builds it. If you can write a DM, you can use Pingwell.
Instagram (comments and DMs), Facebook Messenger and Telegram. Connect them in a couple of clicks and run one flow across all of them.
Pingwell uses Meta’s official messaging tools, follows their rules on when you can message people, and only replies to people who reached out first.
Anyone your automations talk to in a month. Ten messages to the same person still count once. Go over your plan and you only pay for the extra people.
Any time, from your settings. Moving to yearly billing saves up to 33%, and paid plans start with a 14-day free trial.
Add a hand-off step, or take over any chat from the inbox. Automation pauses for that person so they never get a robot reply mid-conversation.
Set up your first automation in minutes, free, and let Pingwell take the next thousand replies.
Get started free